Home Water Treatment System Purchase Tips
Information here is provided to guide individuals in evaluating the need for treatment and equipment prior to purchase. The extent to which manufacturers and dealers are willing to answer questions in a way consumers can understand will help them make informed choices and decisions.
Reports of water contamination have raised consumer awareness and concern about the safety of all water sources, both public and private. Manufacturers and dealers of home water treatment equipment are responding to the perception of unsafe water. An increasing number of manufacturers offer an ever-expanding array of products that promise to make water safe, or "pure." The consumer is left to sift through the claims and supporting data when selecting treatment methods and products.
Public water suppliers, such as cities, utilities, or rural water districts, must meet federal and state safe drinking water criteria and must notify consumers if a contaminant affecting health is found to exceed the standard. In some cases, the supplier may be required to provide an alternate water supply.
Private water supplies, on the other hand, are not regulated or tested. Individuals with private wells are responsible for protecting the water supply from contamination, testing to be sure of its safety, and selecting treatment when needed.
What should treatment equipment remove from water?
Triple distilled or deionized water, which is about as pure as is commonly possible, is aggressive at dissolving materials and has a flat, flavorless taste. Also, deionized or distilled water must be contained in glass or high-quality stainless steel to avoid picking up flavors from plastic, rubber and other materials.
What water tests should be done to evaluate the need for treatment?
For private water supplies, an annual test for bacteria and nitrate is the minimum advised. You, the user, must decide if other contaminants are a concern, and seek appropriate tests. It is wise to confine tests to contaminants used in the vicinity of the supply, those found locally, or other contaminants you believe may be in the water.
Public water supplies are tested regularly, and test results should be available from the supplier. These tests are excellent sources of information because they are repeated regularly. A single test may not be representative of the average water quality over the useful life of the equipment so it is important to determine a record over time.
For private water supplies, the owner or user is responsible for water testing. Owners are advised to verify all tests used for selecting and sizing equipment by having a second test from another qualified laboratory.
Are the free water tests provided by equipment dealers accurate?
As an example, testing for pesticides or volatile organic chemicals requires special laboratory procedures and is infrequently provided by equipment dealers. The free tests are okay for selecting treatment for many nuisance problems, but they don't provide all the information needed to tell if the water is safe to drink. Even in the case of nuisance problems you may want to make a second verifying test.
Beware of unscrupulous salespeople. Some salespeople conduct on-site demonstrations they may refer to as “tests”. These demonstrations typically cause precipitates to form in the water, or cause color changes to occur. Though dramatic with hard water or iron, they are generally meaningless in quantifying how much contaminant is present. But salespeople may try to convince potential buyers these are good reasons to purchase their water treatment equipment. Buyers should insist upon confirmation from an independent source before investing in equipment or water treatment services.
Does this water quality problem require whole house or only single-tap treatment?
Other contaminants such as bacteria and some organic contaminants will require point-of-entry equipment to prevent exposure during bathing or other water uses.
Is a second opinion on treatment procedures and equipment necessary?
Are products and manufacturers rated by independent tests?
STD 44 Ion Exchange Water Softeners
STD 53 Drinking Water Treatment Units -- Health Effects
STD 58 Reverse Osmosis Drinking Water Treatment Systems
STD 62 Distillation Units
Products that have been tested or evaluated by NSF to meet the minimum requirements are entitled to display the NSF listing mark on the products or in advertising literature for products. Manufacturers and models that meet the applicable standard are included in a listing published twice a year.
NSF listing is similar to Underwriters Laboratory (UL) for electrical product safety. Current NSF certification listings can be obtained by visiting the NSF website.
The Water Quality Association (WQA), the trade organization of water treatment manufacturers, distributors, and dealers, validates filters, water softeners, reverse osmosis systems, and distillers. A directory of validated product models and companies is available at the WQA website.
The EPA requires products containing active ingredients controlled under the Federal Insecticide, Fungicide Rodenticide Act (FIFRA) to display an EPA manufacturing facility number and product registration number. These EPA numbers mean the active ingredient added to the equipment complies with FIFRA regulations. EPA does not test or evaluate the performance of the equipment so do not interpret the EPA registration as a product test.
Ask the sales representative which standards the product meets. Ask also for test results showing removal of the specific contaminant(s) you need or want to remove. Tests by third party organizations (those neutral to and trusted by all interests served) should provide extra confidence.
Some companies may make unsubstantiated statements and claims about their products. If it sounds too good to be true, there is a strong possibility it is not true.
What should I look for in a manufacturer or dealer?
Avoid the high-pressure salesperson with "today's special." If you must sign up that day to obtain the special, you are being pressured. Local merchants who expect to be around do not mind consumers taking time to decide. They intend to be there when you need help, so whether you buy today, next week or next month, makes little difference.
How can I tell whether the dealer knows the home water treatment business?
WQA is a voluntary organization, so non-members are not implied to be less competent. However, persons who have attended training sessions and taken tests to demonstrate their knowledge should know their business. However, certification, registration or validation may be misleading. For example, manufacturers may be certified by an organization which used test conditions ideal for contaminant removal but not representative of home conditions.
Should I rent the equipment before buying?
Be sure you understand the terms of the rental or lease agreement. Questions to ask when renting or leasing equipment include: Who is responsible for maintenance? What is the minimum rental term? Does rent apply to the purchase price if I decide to buy? Who is responsible for insurance?
Is bottled water a preferable option?
What is involved in operating and maintaining treatment equipment?
In recent years, manufacturers have been offering more automated and self-monitoring features to help the busy owner with the responsibility of operating and maintaining the equipment. Unless you are unusually dedicated, the automated and self-monitoring features or dealer's service agreement are recommended to ensure good operation. Many systems require periodic cleaning or replacement of components, such as filter cartridges.
What testing or monitoring equipment is needed to ensure proper operation?
What service intervals and costs are involved with this equipment?
Will the unit produce enough treated water for my daily needs?
What is the expected life for the equipment? What does the warranty cover?
The following are some key steps to use in selecting equipment.
Available Water Treatment Processes
AC treatment systems use replaceable cartridges containing granular or powdered block carbon. Cartridges with the most carbon remove the most contaminants and last the longest, thus increasing the time between cartridge replacement. Tests show that under-the-sink models have more carbon, greater convenience and better performance than faucet and countertop models. Cartridge life expectancy can be maximized, and replacement costs minimized, with systems that allow dispensing of unfiltered water at the tap for purposes other than drinking or cooking.
The following considerations are important when purchasing AC filters; 1) contaminant removal efficiency, 2) ease of cartridge replacement, 3) effectiveness of attached sediment filters, which prevent cartridge clogging, 4) amount of pressure loss at the faucet caused by the filter, and 5) risks associated with possible bacterial growth on AC.Ion Exchange
Ion exchange works by exchanging a compound in the water for a chemical on the filter resin. It is effective for treatment of ions or charged contaminants. Most inorganic compounds can be removed by ion exchange, however, most common organic compounds cannot effectively be removed. Ion exchange is most commonly used to remove compounds which are of esthetic rather than health concern.
Water softeners are the best known examples of ion exchange systems. Water softeners soften water by removal of calcium and magnesium which make water hard. These hardness ions in water are exchanged for the sodium ions attached to the resin surface. The water softener will no longer be effective when all sodium ions on the resin have been replaced by hardness ions. At this time, it is necessary to recharge the resin with sodium. This is accomplished by flushing the resin with high concentrations of salt (sodium chloride).
There may be some health risks associated with consuming the exchanged sodium ions from home water softeners for people with high blood pressure and heart disease. These people should check with health care professionals to determine if their maximum allowable intake of sodium will be exceeded by using a home water softener.
Ion exchange systems have also been developed for removing nonhardness chemical ions, such as nitrate and metals. Recharging the resins, in these cases, can only be done at special facilities, making this form of treatment expensive.
A RO system works by applying a high pressure to the contaminated water, forcing pure water through the membrane. Pure water collects on one side of the membrane while pollutants accumulate on the other side. The pollutants are periodically flushed to the sewer or septic system. RO membranes should last at least one year before replacement is needed.
The typical RO system consists of a sediment filter which protects the RO membrane, the RO module, activated carbon (AC) prefilters to remove chlorine for chlorine sensitive membranes, AC postfilters to remove some organics, a tank for water storage, and provisions for waste flow to drains. RO units are generally located at the point of use because of the small volume of water treated. They are typically located under the sink or on the countertop. Pretreatment with water softeners is often recommended for extremely hard water. Regular replacement of pre and postfilters is required.
An important factor to consider regarding RO is the large volume of water that is wasted. This can be on the order of 25-60 gallons per day, depending on the amount of treated water needed and the pressure drop across the membrane.
Distillers are point-of-use (POU) systems and may be countertop, wall mounted, or placed on carts. Systems can be manual or automated, either, partially or fully. Some models can separate volatile organic compounds before distillation. An advantage of distillation for use on water supplies that have not been chlorinated is that disinfection occurs during boiling. Care must be taken to avoid recontamination of the condensed purified water in the storage container by bacteria.
Problems associated with distillation include loss of beneficial minerals from water and water that may taste flat. Operating costs may be higher than other forms of home treatment. Production of heat from a distiller may be beneficial in the winter but a disadvantage in the summer.Chemical Oxidation
Chemical oxidation works by chemically changing the pollutant to a compound that is less objectionable. Chemical oxidants also act as disinfectants by killing bacteria and viruses. Chlorine is a common oxidant that is added to most public water supplies for disinfection purposes.
There are several strong oxidizers that may be practical for home water treatment of a bacteria contaminated water supply. These include hypochlorite or hypochlorous acid and hypobromite or hypobromous acid. They are available in powder or liquid form. Automatic feeders are used to add the chemicals directly to water in the pipes. They can be either point-of-use or point-of-entry systems. Adequate contact time is essential to ensure disinfection.
Chlorinated oxidants can impart an unpleasant taste to the water and may produce potentially harmful chlorinated organics (trihalomethanes) by reacting with natural organic materials present in the water.
Ozone is another chemical oxidant. It can destroy bacteria in drinking water without creating the taste and odor problems common with chlorine. In addition, many organic compounds can be partially or completely oxidixed by ozone with no formation of chlorinated compounds.
The effectiveness of an oxidant can be influenced by water temperature, acidity, concentration of oxidant, contact time with the oxidant prior to water use, and other factors. Pretreatment may be required for turbid water.
UV systems are placed directly into water lines at convenient locations for POU or POE treatment. UV should be the final treatment if it is combined with other technologies. The other devices can remove dissolved and undissolved materials which inhibit the disinfection process and UV can kill any bacteria left in the system.
A UV disinfection system consists of a prefilter for sediment removal in addition to a UV-emitting lamp. Good designs should provide 1) maintenance with easy tube and lamp removal, 2) flow rates that provide adequate contact time between radiation and bacteria and 3) easy visual inspection of the lamp and tube.
The primary advantage of UV treatment is that no disinfecting chemicals are added. Taste and odor problems are less likely to arise when chlorine is not added. However, chlorine provides residual disinfecting power downstream of the application point while UV provides no such residual.